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A CIO Nightmare: When Employees Use Uncontrolled AI-Tools

5 min read

23/06/24 17:59

Nowadays, Artificial Intelligence (AI) is becoming a powerful ally for employees everywhere, offering amazing solutions to improve productivity and efficiency in the workplace. However, the introduction of AI tools without proper supervision and control can entail significant risks for the security and privacy of businesses, exposing confidential information and compromising the integrity of the company's data systems.  

Sensitive data, the lifeblood of any organization, could be exposed if the right safeguards aren't in place and your hard-earned reputation might take a hit with a single breach. 

The Problem of Unsupervised AI 

With the increase in popularity of AI applications like chatbots and virtual assistants, employees may be tempted to use these tools to help them in their everyday tasks. Yet, if companies fail to offer secure and supervised AI solutions, employees can turn towards unauthorized external tools which might expose the privacy of your corporate information.  

According to an article recently published on CSO Online, there are four main issues associated with the use of unauthorized AI: 

  • Transmission of confidential data to external entities 
  • Expansion of the attack surface, since external tools are not supervised by the internal security team 
  • Lack of control over data and its usage 
  • Potential risks of copyright infringement and intellectual property 

What can be done? 

To mitigate the risks associated with the use of unauthorized AI, companies should anticipate the need to implement secure and controlled AI solutions, allowing employees to take advantage of the power of AI without compromising data security and privacy.  

The age of Artificial Intelligence has arrived and humans will make use of it to be more productive and efficient in their work management. Therefore, CIOs and IT managers must be aware and anticipate this, implementing productivity tools that meet the needs of teams.  

Of all these tools, the most common is probably OpenAI’s ChatGPT, an AI large language model (LLM) used for various purposes, but there are tons of AI-powered tool options for each user’s needs. 

Some other well-known tools could be Grammarly, an AI-powered writing assistant created to improve written communication, or  Canva, an AI-assisted graphic design tool that allows users to create professional-looking designs, promote teamwork processes and enable teams to produce high-quality work with minimal input.  

If you’re looking for a a safe andeffective solution that implements an enterprise searching tool with integrated AI, you should definitely check ezSearch 

Developed by Syone,ezSearch combines natural language processing (NPL) with powerful AI search capabilities to extract relevant information from large volumes of data, making enterprise search faster and more accurate. In addition, ezSearch is a controlled and secure tool, which ensures that confidential information is not shared with external entities and that data is processed ethically and responsibly. 

Keep your Data Safe when Employing AI

AI has immense potential to transform the way we work, automating repetitive tasks, uncovering insights and driving innovation. However, while adopting AI solutions to empower your team, security and control should be your main focus. 

Just picture your employees effortlessly allocating their efforts on high-value work, while AI handles repetitive tasks behind the scenes. Imagine AI-powered tools that can uncover trends and pinpoint opportunities our human teams would likely not find in large datasets, for instance. This is the promise of AI in the workplace. 

But, with great power comes great responsibility and AI systems can also introduce new weaknesses if not implemented carefully. 

That's why investing in secure and controlled AI solutions is non-negotiable.  

These solutions ensure that your team can take advantage of AI's benefits without ever compromising the security and privacy of your company’s data. This way you can confidently embrace the future of work because you know your assets are protected properly. 

Ana Morais
Written by Ana Morais

As the Chief Marketing Officer at Syone, a leading open-source solutions provider, I leverage my 17 years of marketing experience and my passion for technology to empower businesses with innovative and cost-effective solutions. I oversee the marketing department and develop digital marketing strategies that drive awareness, demand, and adoption of Syone's services across diverse industries and markets.

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